Ayurvedic Medicines

Cancellation Page

Ayursun Pharma, a company incorporated under the laws of India, having its registered office at 58, Bhatpore GDIC, Opp. ONGC Gate No. 2 Ichchapre Hazira Road, Surat, Gujarat India. (“Ayursun, we, us”), manages and operates an online marketplace at www.ayursunwellness.com.

We aim to provide the best User experience to our Users beginning from placing the order and/or booking an appointment to initiating a return. While transacting on the Platform, you can expect a hassle-free experience in returning the Product and canceling the Services that you have ordered/booked and can rely on us as your preferred shopping destination or Service location.

(A) By agreeing to use the Platform and/or placing a request for the purchase of Product(s) and/or Services on the Platform, you agree to be bound by the terms contained in this Policy without modification. If you do not agree to the terms contained in this Policy, you are advised not to transact on the Platform.

(B) Please note that we may from time to time change the terms of the Policy that govern your return, refund and cancellation of an order for Products on the Platform. Every time you wish to use the Platform, please check the Policy to ensure you understand the terms and conditions that apply at that time.

Please carefully read all the parts to understand the conditions applicable in case of returns, refunds, and cancellation of a Product.

Product Cancellation: Users may cancel the order of a product before it is Dispatch from. On the receipt of the order cancellation request, your order will be canceled with immediate effect.

Service Cancellation: The Website/App shall be only an intermediary connecting the User with the Doctor/registered medical practitioners of the service booked. Once the appointment has been made and a confirmation has been given to the User, the Company shall inform the Doctor/registered medical practitioners who shall render the consult at the agreed time, location and mode provided at the time of booking the service.

We are in no way liable for any deficiency of services if any arises including but not limited to cancellation of order due to unavailability of the Doctor/registered medical practitioners.

Once an appointment has made and it is confirmed at our end, no amount shall be refunded, in the event of a cancellation. However, in certain circumstances, the Company at its discretion shall permit a refund of the full or partial amount if the Doctor/registered medical practitioners becomes unavailable or if an alternative Doctor/registered medical practitioners is arranged to consult. The decision of the Company shall be final in such cases.

User Complaints: If you have any queries, do call our help desk at 7574861862, email us at [email protected] or contact our User support executives through online chat. We’re here for you!
For more details about our Ayurvedic Medicines feel free to call us directly
Website designed by : Trivia Info IT